Advanced RCA Workshop

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Fundamentals of Root Cause Analysis (RCA)

  • What is Root Cause Analysis?
  • Problem Definition: What, When, Where, How
  • Benefits of Root Cause Analysis
  • Problem Types
  • Cause and Effect
  • Basic RCA Procedure
  • Defining Area of Concerns and Causes
  • Evidence of all Root Causes
  • Strategies for Handling the Problem

Overview of Root Cause Analysis (RCA) Methods

  • Introduction of 5 Whys and Fishbone
  • The Basic Methods
  • Basic RCA Procedure 
  • Problem Brainstorming
  • Identify Possible Causes
  • Eliminating causes
  • Incident Analysis  
  • Human Errors
    Solution Brainstorming
  • 5 Whys
  • Ishikawa/Fishbone Diagram: "Cause and Effect" Diagram
  • Ways to Examine the Causes and Effects
  • Fishbone Procedure
    Selecting Effective Solutions

Conducting Root Cause Analysis

  • Problem Solving Models
  • Root Causes and Realistic Solutions
  • Core Principles of Operational Efficiency
  • Analytical and Creative Thinking
  • Working with Qualitative RCA Tools
  • Advanced Methods
  • Advanced RCA Procedures
  • Defining Area of Concerns
  • Collect all Relevant Data about the Problem
  • Analyze the Information for Evidence of all Root Causes
  • Develop or Recommend Strategies for Handling the Problem
  • Implement Solutions as Needed

Overview of Approaches to Root Cause Analysis

  • Cause and Effect
  • Problem Brainstorming
  • Solution Brainstorming
  • 5 Whys / Fishbone
  • Event Tree
  • Analysis (ETA)
  • Fault Tree Analysis (FTA)
  • Failure Mode Affect Analysis (FMEA)
  • Events and Causal Factor Analysis
  • Problem Definition
  • Factor that Caused a Nonconformance
  • The Process
  • Problem Definition: what, when, where, how
  • Problem Types / Identify Possible Causes
  • Eliminating Causes
  • Incident Analysis / Human Errors
  • Selecting Effective Solutions
  • Wokshop: Root Cause Analysis and Problem-Solving Workshop
  • Critical elements  
  • Facilitation exercises
  • Managing incidents
  • Essential Elements of Root Cause Analysis 
  • Analyzing Systemic Causes
  • Problem Identification Components
  • Cause and Effect Charts
  • Common Traps
  • Incident Investigation 
    Program elements / Defect Creation
  • Physics of Failure / Human Factors
  • Life Cycle Gaps / Hidden Failures
  • Production and Equipment Failure
  • Reliability Engineering and Failures
  • Identifying Possible Causes
  • Eliminating the Underlying Cause(s)
  • Preventing Re-occurrence
  • Analysis of Human Errors
  • Management and Organizational Issues
  • Policy Issues